Campaign policy

Refund and cancellation

Campaign payment, cancellation, replacement, and refund terms are agreed before work begins.

Publication note: final payment timing, cancellation windows, late fees, and governing terms must be confirmed before launch.

Campaign-specific terms

Every campaign agreement should define deposits, production milestones, approval deadlines, creator replacement, rescheduling, cancellation, completed work, and any eligible refund.

Changes after production begins

Changes to scope, launch date, usage rights, or creator lineup may affect price and timing. Ulobex will document any agreed adjustment before proceeding.